Location: Lincoln, NE
Role Description
The Lincoln Site Quality Lead role is accountable for product quality and the site's regulatory compliance standing, ensuring adherence to all regulatory compliance requirements and cGMPs, maintaining a state of Inspection Readiness and ensuring a continuous supply of high-quality product from the site. This role also has Quality Oversight and support for the White Hall, Illinois Zoetis manufacturing facility.
The Site Quality Lead champions the quality culture and takes proactive steps to ensure a high level of quality and compliance at the site.
The position reports to the Platform Quality Leader.
The Site Quality Lead is a member of the Site Leadership Team and participates in setting the strategic direction of the quality unit and the site as well as managing day to day quality operations. The position also co-chairs the site Quality Council (with the Site Lead) to drive continuous improvement and compliance objectives as well as prioritizing quality culture improvement initiatives.
The role has ownership of the Site Risk Assessment Process - leading the Site Leadership through the process on a predetermined cadence.
The Quality Lead uses data and metrics to drive continuous improvement in site quality management systems as well as Product Quality. Additionally - the role is responsible for creating and executing the Site Quality Roadmap.
Stewardship and Leadership of the Quality Culture within the Quality Function as well as across the Site.
- Establishing and Reinforcing the Quality Culture on the Site; Contributing member of the Site Leadership Team
- Implementation of Quality Standards and ensures sustainability of the Quality Management Systems
- Maintains Site Inspection Readiness for all applicable regulatory agencies including USDA, FDA, VMD, and European Agencies and acts as the company point of contact to lead inspection readiness for the site.
- Ensure that products are manufactured and released in compliance with pertinent Regulatory standards and Registration Files (and requirements of appropriate Regulatory Bodies) and partnering with the regulatory team on all activities relating to regulatory compliance.
- Overall Site Product Quality Stewardship owner and accountability.
Stewardship and Ownership of Site Quality Management System
- Promote Compliance, remediate Audit findings, and ensure quality standards are maintained throughout the site.
- Ensuring QC Testing meets Regulatory Compliance and GMPs via overseeing development and implementation of standards, methods, and procedures for inspecting, testing, and analyzing both raw materials and finished products.
- Proactive Ownership of the Site Risk Assessment process including oversight of the supplier quality programs, including supplier audits and supplier qualification processes.
- Oversee the development and implementation of the Quality Plan / Quality Road Map
- Co-Leadership of Site Quality Council and Metrics
- Develop metrics to deliver product and process improvement.
- Ensure the Validation Master Plan is compliant and up to date. (Validation strategy and site compliance)
- Collect and analyze process data for new or modified products/processes.
- Investigates Quality related Customer Complaints
- Collaborate with other organization/sites leaderships concerning quality management system activities.
Staff and Leadership Responsibilities
- Champion Leadership Development / Coaching of Staff; Creation of Learning Organization
- Ensure Training and Development plans are in place for all Quality associates.
- Development of Site Quality budget and resource planning for roll up to the Site and Company budget.
- Support the development of Quality goals and targets as part of the organization's strategic plan.
Organization Relationships
This position will achieve results through Leadership of Colleagues with a direct reporting relationship as well as indirectly through partnership and collaboration with the site Lead and extended site Leadership team and company functions as listed below* to assure quality goals and strategic objectives are met.
*Quality Platform Lead, Global Quality Organization including Quality Systems and Standards (QSS) and Global Quality Compliance Auditing. Bio/BioPharma Platform Leadership Team, GMS Leadership Team, Site Enabling Functions (i.e.: Engineering; GMT; Finance, HR etc.), Operational Excellence, Regulatory Affairs, Veterinary Medicine Research and Development.
Education and Experience
- Biological, Chemistry or Engineering BS / MS / PhD
- Demonstrated significant leadership experience in a Quality Role in Pharmaceutical / Vaccine / Animal Health / Human Health manufacturing.
- Operations or Quality Manufacturing preferred
- FDA, USDA, and European Agencies regulated work experiences desired.
- Fluent with Six Sigma and/or Lean Manufacturing
Technical Skills Requirements
- Excellent communicator and collaborator
- Does well in a Change Management environment, Acts as a Change Agent
- Problem solver, root cause analysis methodology
- Process oriented mindset; data and continuous improvement orientation
- Able to work well in complex environment.
Physical Position Requirements
- Position located in Lincoln, Nebraska
- Some off-site travel
- Occasional non-core hour work anticipated.
Acronym Definitions
- GMT: Global Manufacturing Technology
- QSS: Quality Systems and Standards
- USDA: United States Department of Agriculture
- VMD: Veterinary Medicines Directorate (UK Regulatory Agency)
About Zoetis
At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.
Diversity, Equity & Inclusion
Connected to our purpose and Core Beliefs, at Zoetis, we lead with inclusion. Our Diversity, Equity & Inclusion (DE&I) focus helps create an environment where each colleague can thrive. Our commitment to DE&I begins with our leadership team of diverse backgrounds, experiences and ethnicities, and it is demonstrated in our support of our colleagues and the animal health industry. We have nine colleague resources groups whose members spread awareness, foster inclusivity and make a positive impact on our business and communities.
Our commitment to advancing Diversity, Equity and Inclusion has earned us recognitions as a 2024 Catalyst Award recipient and a Top 50 Company for Workplace Fairness by Fair360 (formerly DiversityInc). Zoetis has also been named a Best Place to Work for LGBTQ+ Equality, a Best Company for Working Parents, a Top Company for Executive Women, among many others. Learn more here.
Global Job Applicant Privacy Notice