Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI. Summary of Objective: The position is responsible for leading and directing the Quality Engineers for the Philadelphia site. The position is responsible for balancing client and product timeline commitments versus quality improvement projects for the site. This role will interact and collaborate with internal team members, customers, suppliers, and contract service providers. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities include the following but other duties may be assigned. Provides leadership over the Quality Engineering (QE) team that are involved in supporting risk management, deviations, complaints, change management, and quality improvement projects. Direct oversight over Quality Engineers and Quality Improvement specialist Leads QE team to support New Product Introduction for product launches as well as supporting the commercialized products Supports and maintains quality assurance programs and systems, policies, processes, procedures and controls ensuring that performance and quality of products conform to established standards and agency requirements to ensure customer and regulatory satisfaction. Participates as a member in various steering committees to guide and influence the company’s focus on new products, new customers, and strategic initiatives. Prepares reports to company management detailing the status of open projects that support the capacity, regulatory and quality improvement requirements of the plant. Presentation of quality standards, process flows, inspection plans, and/or issues both internally to stakeholders and externally to clients with confidence and accuracy. Establishes and ensures the Quality Engineering team achieves the appropriate levels of compliance and develops actions to ensure ongoing performance is achieved and maintained through metrics and other forms of KPI’s. Support the recruitment, coaching, and development of quality engineers to achieve excellence and efficiency when programs are scaled. Partners with internal teams (Business Unit, Quality, Operations, Engineering, Validation) to achieve company goals SUPERVISORY RESPONSIBILITIES: Lead a group of approximately 6 direct reports. Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required for the stated position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required: College or Trade Degree required (engineering degree or related scientific degree). Must have a minimum of 5+ years of experience in an FDA regulated industry with strong preference to medical device or combination products. Demonstrated proficiency with personal computers, business software (e.g., MS Office) and technical software (ERP and eQMS systems). Ability to create, use and interpret scientific tables, charts, and graphs. Advanced Computer Skills: Ability to perform the most complex computer tasks and operate various computer programs. Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs. Analytical ability to drive effective Root Cause Analysis (RCA) and critical thinking for complex problem solving. Preferred: Possesses excellent organizational, time management and multi-tasking skills to meet commitments and deadlines. Prior experience in technical writing and utilizing root cause analysis tools is required. Critical thinking skills along with a strong collaborative approach is required. Lean Six Sigma or other formal process improvement skillsets are highly desirable. Technical knowledge and experience around Test Method validation, Medical Devices, and Sterilization processes is preferred. Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future Equal Employment Opportunity (EEO) Statement: PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. At PCI, Diversity, Equity, and Inclusion (DEI) are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture. Why work for PCI Pharma Services? At PCI, we have an uncompromising focus on providing quality and operational excellence and providing the industry leading customer experience. Our people make all of this happen, so providing an industry leading experience for our people is equally as important. By creating an authentic culture of purposeful work, we aspire to be an interesting and fulfilling place for talented individuals to grow careers. We live a philosophy of intentional learning combined with real-life experience supported by a fair and competitive rewards program. We are individuals, teams and a company that believes in our purpose and our approach is simple, the people who work at PCI fuel our business; we don’t say no, we figure out how.