Job Summary
As a Technical Application Scientist at BioLegend, you will be a customer’s primary point of contact for technology, products, and, services. You will represent the company locally for both technical and pre-sales support as well as facilitate scientific collaboration. The main efforts to build customer relationships will be through in-person or virtual consultation with individual customers with respect to their projects & needs, providing education on relevant new technologies, assisting in technical support, and conducting field marketing initiatives through seminars and presentations. Your responsibility is to interphase between the customer and BioLegend to enable researcher success and facilitate discovery.
This position will require frequent local travel and will be responsible for support of accounts within the greater Maryland area. The primary work location will be in Bethesda, Maryland.
In this role, you are responsible for building relationships with key scientists and customers within a defined territory. This position is responsible for both the scientific success of key accounts. Flexibility and proactivity are crucial to success in this remote; field-based position. You will be supported and collaborate with a team of experienced field technical experts and sales support personnel. This job carries direct sales responsibilities; however, priority is given to the technical and scientific side of the role.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Develop relationships, both in person and remotely, with key customers at assigned focus accounts.
- Conduct and present technical seminars to labs, user groups, and local meetings.
- Coordinate and perform product demonstrations, training, and, technical support.
- Provide direct sales support to customers in collaboration with the Global Sales Operations team.
- Contribute to local business development related to product development, licensing, service/collaborative agreements, and, other responsibilities as needed.
- Represent BioLegend at user group meetings, scientific conferences, and, local shows as necessary.
- Maintain a contact database in customer relationship management system (Salesforce)
- Manage expenses through monthly reports.
- Prepare quarterly reports on territory performance, and, notable business developments at key accounts.
- Reporting any activity related to competitor activities, or, business opportunities as applicable.
- Communicate needs for self-development and develop long-term professional goals.
- Travel required as necessary (limited overnight travel, but, frequent local travel within the greater Maryland area).
- Other projects or responsibilities as may be required.
Minimum Qualifications – Education and Experience
- PhD in Life Sciences or related specialties such as biotechnology OR Master’s Degree in biology or related specialty with 3+ years’ experience in an academic, industry, or clinical lab setting
AND
- 2+ years of direct experience with multi-parameter flow cytometry.
- 1-3+ years of experience with cellular assays (in-vitro, or, primary cell).
- 1-3+ years of molecular biology wet lab experience (Western, PCR, ELISA, ELISpot, etc.)
Preferred Qualifications – Education and Experience
- Experience with Next Generation Sequencing (NGS) technologies such as single-cell RNA seq.
- Previous job experience in a field-based role.
- Previous industry work experience.
- Research experience (academic &/or industry) in Cell Biology, Immunology, Cancer Biology, &/or, the Neurosciences.
he base salary range for this full-time position is $85,000 -$110,000. This range reflects the minimum and maximum target for a new hire in this position. The base pay actually offered to the successful candidate will take into account internal equity, work location, and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that base pay is only one part of our total compensation package and is determined within a range. This range allows for the successful candidate to have an opportunity to progress within the position and develop at our company. This base pay range does not take into account bonuses, equity, or other benefits which may be applicable and are dependent on the level and position offered.
Work Environment & Physical Demands
Office
While performing the duties of this job, the employee regularly works in an office setting. Occasional exposure to a laboratory and warehouse environment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.
Lab
While performing the duties of this job, the employee regularly works in a laboratory environment with occasional data entry on a computer. Occasional exposure to a warehouse environment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.