Overview
The sucessful candidate for this role will be responsible for engineering and administration of critical systems infrastructure including the definition, development, design, integration, and implementation of technical services for a domain area.
Ideally applicants should have the:
- Ability to manage and administer the following Microsoft technologies: Exchange Online, Teams, One Drive, Sharepoint, Microsoft System Centre Configuration Manager (SCCM), Intune, Defender, Azure
- Ability to manage and administer the following Citrix technologies: Citrix Cloud, Netscaler
Responsibilities
Overall responsibilties for this role include the following;
- Plan, design, build, test, and implement IT infrastructure systems and technology.
- Deploy, install, integrate, maintain, and administer systems including hardware, software, and configurations.
- Lead the planning, life-cycle management, and development for systems.
- Monitor overall performance to proactively identify potential issues and tune or improve environment appropriately.
- Perform routine risk assessments for infrastructure systems and service levels.
- Regularly explore ways to scale, automate, and make service delivery more efficient.
- Create and maintain technical documentation on designs, engineering procedures, and implementation or operational work products.
- Work with others to establish and improve processes and procedures
- Ensure integration with other systems and adherence to IT or business strategies.
- Conduct technology or product exploration, prototypes, and pilots that deliver innovative IT solutions.
- Evaluate and recommend product standards and new purchases.
- Drive technical projects by determining scope, managing deliverables, and tracking progress for the creation or deployment of new solutions.
- Estimate and manage life-cycle costs and product level roadmaps.
- Provide decision making, leadership, and coaching or mentoring to others in a group.
- Serve as liaison with other teams, vendors, consultants, and customer groups.
- Demonstrate strong communication skills and ability to thrive in a collaborative and independent environment.
- Ensure that Cooks Code of Conduct is considered in all business matters carried out on Cook’s behalf.
Qualifications
- Minimum four-year technical university degree or equivalent experience highly desirable; coursework towards advanced degree encouraged.
- Minimum eight years of prior relevant work experience for the position.
- Multiple advanced level industry technical certifications.
- Possess an advanced to comprehensive knowledge of subject matter.
- Performs work under minimal supervision.
- Handles majority of technical issues and work constraints, referring only most complex issues to higher-level staff.
- While this is a global role, the preference is for an EMEA or APAC based candidate.